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Returns & Exchanges

Can i return or exchange my purchase?

Absolutely! If you would like to return your purchase, please return the item to us within 30 days from the original date of purchase. 

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Postal address:

InsideOut Wellness Hunter Valley

PO Box 149

Cessnock NSW 2325

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.